At MayurbhanjTour.com, we strive to deliver your orders promptly and securely. Please review the details below to understand our shipping process, timelines, and related terms.
Shipping Timeline
- Standard Delivery: All orders are processed and shipped within 8-14 business days from the date of order confirmation (excluding weekends and public holidays in India).
- Orders placed after 12:00 PM IST may be processed the next business day.
- Delivery timelines begin once the order is dispatched from our warehouse in Mayurbhanj, Odisha.
- You will receive a tracking number via email/SMS once your order is shipped.
Shipping Coverage
- We currently ship within India only.
- Free shipping is available on all orders above ₹1,500. For orders below ₹1,500, a flat shipping fee of ₹99 applies.
- Remote or restricted areas (e.g., certain rural regions or northeastern states) may incur additional charges or extended delivery times.
Order Processing
- Orders are typically processed within 1-3 business days after payment confirmation.
- During peak seasons (e.g., Durga Puja, tribal festivals, or tourism high-season), slight delays may occur.
Tracking Your Order
- Once dispatched, track your shipment using the link provided in your confirmation email/SMS.
- For assistance, contact us at pragati@mayurbhanjtour.com with your order number.
Delays & Exceptions
- We are not liable for delays caused by incorrect addresses or unavailability of the recipient.
Damages & Lost Shipments
- Inspect your package upon delivery. Report damages within 48 hours with photos to pragati@mayurbhanjtour.com.
- In case of lost shipments, we will initiate a claim with the courier and provide a replacement or refund after investigation (typically resolved within 7-10 days). Read refund policy.
Cancellations & Refunds
- Orders can be canceled before dispatch for a full refund. ( Read refund policy )
Delivery Timeline Summary
| Stage | Timeline |
|---|---|
| Order Processing | 1-3 business days |
| Dispatch from Warehouse | Within 8-14 business days |
| Delivery (Metro Cities) | 2-5 days after dispatch |
| Delivery (Rural ) | 5-10 days after dispatch |
Note: Timelines are estimates. Actual delivery depends on the courier partner and destination pin code.